
Community Listening
A Community Survey Needs a Plan for People Who Never See the Online Form
Plan offline routes into a community survey and report who responded so an online form does not become the voice of everyone by default.

Plan offline routes into a community survey and report who responded so an online form does not become the voice of everyone by default.

A community meeting’s finish time should account for the journey home, including the last useful bus, accessible stops, and evening connections.