Community Listening
Pilot a community questionnaire with people who did not write it
Pilot a community questionnaire with fresh readers to find confusing wording, missing answer options and access barriers before collecting the main responses.
NEIGHBOURS · IDEAS · ACTION
Community Listening
Use a short neighbourhood walk to collect observations, hear different experiences and turn a broad concern into a useful next question.
Community Listening
A Community Survey Needs a Plan for People Who Never See the Online Form
Plan offline routes into a community survey and report who responded so an online form does not become the voice of everyone by default.
Community Listening
Turn a Neighbourhood Walk into a Useful Listening Exercise
Use a short neighbourhood walk to collect observations, hear different experiences and turn a broad concern into a useful next question.